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Hosted VOIP vs PBXCompare hosted VOIP and PBX and see which is best for your business
Deciding between hosted VOIP and PBX is an important decision for any business. There are a lot of elements which need to be considered such as cost, maintenance, reliability and features. When thinking about a hosted phone system from VOIPE you should consider which of the elements are most important to your business. Want to discuss which option is best for your business, call us on 0333 0705 011 and we will be happy to advise you.
Costs
Hosted VOIP
With a telephone system in the cloud you can benefit from all inclusive hosted VOIP prices, from just £9.99 per month with differing amounts of free minutes to 01, 02, 03 and 07 numbers. You also don’t need hardware with hosted telephony so you save money investing in expensive hardware (we also include cloud phones in our monthly plans!). With hosted phone systems there is also no need for costly call out fees if something goes wrong.
On-Premise PBX
Although not upgrading from your existing PBX telephone system can save your investment, this may cost your business in the long run. Call costs are higher with traditional PBX systems and they are more costly to run (i.e. needing experts called out in the event of a problem). PBX systems also can require hardware updates which are costly and also require a technician to come out and install them, increasing unnecessary costs.
Maintenance
Cloud telephone system
Your hosted VOIP plan can be upgraded and maintained directly from VOIPE. Any upgrades your phone system may need can be done remotely, and you can add and remove phone system features as and when you want to with no costly call outs and no downtime! If a repair is needed, or in the event of your telephone system having downtime, VOIPE can have you up and running in seconds, with no extra cost to your business.
On-Premise PBX
If your PBX system needs maintenance, you can expect to pay for costly call out fees from technicians or time consuming work for your IT manager who may have more important projects to focus on. Any upgrades or extra features you want for your PBX phone system will be costly to install, and you may have to wait for technicians to come and do the work before you can enjoy the feature.
Reliability
VOIP telephone systems
With a hosted phone system your business is protected against downtime. In the event of a power outage or other business crisis, your phone system can be up and running within seconds. So phones continue to rind and you can continue to do business.
On-Premise PBX
As your PBX system is your sole telephone system provider, if a power outage or other disaster occurs your phone system will be off. As you cannot transfer your telephony over to a temporary office, you will lose out on valuable business calls and can lose money.
Features
Hosted VOIP telephone systems
There are a wide range of VOIP telephone system features to choose from with hosted VOIP and each one can be quickly and simply added to your VOIP phone monthly plan, this involves no call outs or waiting around! Your staff can be based anywhere you need them and can easily work remotely and still receive calls.
On-Premise PBX
If you want to add a feature to your PBX system, you can expect to have to pay out for technicians to install and configure your phone system also it can be complicated to add features to your PBX system. There are some features of hosted VOIP you cannot experience on a traditional PBX system such as remote working, as it is restricted by location!